Services - Hangzhou Amber Arts &Crafts Co.,Ltd.
 +86-18758588857
 anderson@artamber.net
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Services System
We can recommend the customers hot sale items in their market.
Provide feasible analysis report,poster design,provide lable package and typesetting service.
We have professional marketing team who focus on the trend of international brand and the trend of consumption, which include the Europe, America market, etc. Our marketing team also conduct the research on market trend and hot sale items and do proffesional analysis 
Make a mould for our OEM customers.
We will sign DNA with our customers who focus on their own design and patent, and we support our customers with their new ideal and design products. We are glad to grow up together with these customers. 
The process of opening the mould includes the following steps: firstly, our customers offer the draft and design to us. Then our design and research department will confirm every small detail one by one. Next, we make the new mould. Different moulds' cost different time, which usually within 7-15 days. 
We make new moulds to provide our customers with totally new product, and help our customers be the NO.1 in their market. And during the process, we could offer customers free design, update the design and so on, which could help our customers save time and money. We trust we could offer our customers excellent service and best products
Product Design Service
We focus on turning our customers’ ideas into reality, and we have the 12 designers to design the logo for our customers. They are experienced and have served many customers, which could totally meet the customers’ requirements.
Quality Inspection Service
Our workshop has 2 QC: Mr chen and Mr Wang One for material and half-finished products, and the other for finished products. 
When the material arrived our factory, our QC Mr chen will check the material, only qualified matrial can be allowed into our material warehouse.
And for any unqualified half-finished products checked out by Ms Lv, they will be picked out, and put to the Defective Products Area, and our factory manager will arrange to redo them.
Our QC Mr wang and our merchandisers will inspect the packed products by randomly, and the inspection standard is strictly followed rule AQL2.5
For goods from other suppliers, we also will check the material, half-finished products and finished products strictly. We will take the photos and video, and send to our customers for  reference and advise production schedule, thus our customers know the whole producing procedure very well. 
Promotion support 
We can help customers to prepare promotion materials like posters and offer the cost effective promotional gifts to help our customers to sell the goods faster and better.
Our designers can prepare plenty of beautiful products photos and video. We also have prepared plenty of products guidance and articles so that our customers can publish them on their own website and online platform to do promotion work. We can help our customers to train their staff to obtain more knowledge about the products.
What’s more, our professional marketing team can help our customers to analyze their market. And we usually fly to visit customers' company, and introduce the current China market situation and the newest products style and items to our customers.
Logistic Service 
Because we have more than 5 years experience on sourcing, we have advantages on sailling and flying forwarders to different oveaseas destination port.
No matter LCL goods or FCL goods, we will guarantee the package safe and without damage within the transportation, for we have more than 10 years experience on exportation. Even you are a new importer, we can offer excellent DDU or DDP service for you, which means the goods will be sent to your own warehouse. We will responsible for all fees.
If you buy goods from different suppliers, we can collect the goods and load the container for you together. With us, doing business becomes simple and relaxing.
Confidentiality Agreement 
We promise: we won’t sell the mould or reveal the design to other customers without permission. And as the legal company, we could sign the confidentiality agreement with our customers. 
After-Sale Service 
We have two professional merchandisers to service our customers. For all the delivered goods, our merchandisers will keep in touch with our customers.
For any problem of the goods, we will have a fast meeting to solve the problem for customers at once. We will also undertake all the loss and pay the full penalty.
We keep recommending the new items to our customers by email, which include the products' photo, video, package information, delivery time and price, etc.
Payment Terms
Our common payment term by TT: 30% deposit + 70% balance against the B/L copy.
For sample charge and small order, payment by TT, Western Union, Paypal, and Trade assurance all are available.
For reliable customers, DP at sight and L/C and sight is accepted and no need for any deposit.
For reliable long years cooperation customers, we also accept credit.

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Contact Information

 Phone: +86-18758588857
 E-mail: anderson@artamber.net
 What’s app: +8618758588857
 Tel: 86-571-88685528
 Add: No. 7, Longtan Road, Cangqian Street, Yuhang District, Hangzhou, Zhejiang, CN.


 
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